Miscellaneous

Those who do not recall their login name or that need to reset their password must click the Forgot login/password link on the home page of the online system.

Instructions for obtaining your login name and/or resetting your password are located in section XIII of the pdf Guide to Using the Online System. This guide can be found in the Online System Resources section on the home page of their program department’s website. If, after following said instructions, they still have difficulty, they must email the program’s department for assistance from a licensing specialist. The department’s email address can be found in the bottom of the box at the bottom of the same page where the Login button is located. It can also be found at the footer of the program department’s website.

The online system only displays the total number of hours approved for the course/seminar. The hours actually earned must be obtained from the course completion certificates applicants are required to upload to their renewal applications.

The one-time only activation code is solely required for those who have applied with the JBCC before (for certification, licensure, or business entity registration) but have never created their online profile.

Applicants must go to the Print Receipt page on their profile menu. Instructions are located in section XV of the pdf Guide to Using the Online System. This guide can be found in the Online System Resources section on the home page of their program department’s website.

Applicants must go to the Pay Invoice(s) page on their profile menu. Instructions are located in section XVIII of the pdf Guide to Using the Online System. This guide can be found in the Online System Resources section on the home page of their program department’s website.

Applicants must go to the Update Profile page of their profile menu and update all contact information prior to saving it. Instructions are also located in section VII of the pdf Guide to Using the Online System. This guide can be found in the Online System Resources section on the home page of their program department’s website.

Applicants must go to the Change Name page of their profile menu. Instructions for name changes can be found in section VI of the pdf Guide to Using the Online System. This guide can be found in the Online System Resources section on the home page of their program department’s website.

This would only be done if you are needing to submit something under multiple programs. Such as:

• if you are a professionally certified guardian that also needs to register a guardianship.

• if you hold a certification as a court interpreter and as a process server, etc. and need to submit an application for each one.

Instructions on how to switch can be found in section XX of the pdf Guide to Using the Online System. This guide can be found in the Online System Resources section on the home page of their program department’s website.