Frequently Asked Questions

Complaint forms that are not completed with the required information or signed, will be returned to the complainant.

No. Complaints cannot be filed anonymously. Your identity is not confidential.

Yes. Copies of the complaint will be sent the person it was filed against (i.e., the respondent).

Complaints are processed in the order in which they are received. Due to the various factors, and parties, involved in the complaint process, this can take some time. We are unable to provide a more specific timeframe.

All complaints are presented to the Commission; however, some may be administratively dismissed in accordance with our Administrative Dismissal Policy. This policy is located on the JBCC Statutes, Rules & Policies page.