Contacting Guardian Certification Dept.

Email is the best way to contact the JBCC, as we are unable to accommodate walk-in Customers.   Staff can schedule appointments for virtual calls/Zoom meetings for further assistance.

• By Email:  guardians@txcourts.gov

In your email, please include your name and contact information and a subject line that identifies the topic of the email (example “Application Transaction #12345”).  

Attach any documents that are needed, but please do not submit documents by way of external links to a cloud service such as OneDrive or Google Drive.  

• By Telephone:  512-475-4368, Opt. 5.
  If you leave a message, please provide details including the transaction number you are inquiring about, your full name, and your callback number.